OUR POLICIES:

OCCUPANCY. The premises shall be occupied for the duration of the lease term ONLY by the number of adults and children stated. Overnight guests are allowed as long as the total occupancy does not exceed the total allowed at the premises. A breach of this term may result in forfeiture of the Guest’s security deposit and/or termination of this agreement at the sole discretion of the Host.

RENT DUE & BOOKING FEES. The Guest shall pay the Host the amount as detailed during the booking process. An initial deposit of 25% of the total due must be paid at the time of reservation in order to secure the reservation. The remaining balance is due 60 days prior to arrival. If the reservation is made within 60 days of the arrival date, the Guest agrees to pay the total amount in order to confirm the reservation.

CANCELLATION. Under certain conditions such as severe weather, fire, emergency situations, or owner cancellations, ISLAND HOME RENTALS reserves the right to cancel any reservation. If possible, 60 days notice will be given but it cannot be guaranteed in the event of an owner cancellation. If the Guest cancels the reservation within 60 days of arrival, he/she forfeits 100% of their prepayments. If the Host can rebook the premises at the same rate, the Guest will receive a full refund less a $250 administration fee. If the Guest cancels 60 days or more prior to arrival, he/she will receive a full refund less a $250 administration fee. Please notify us as soon as possible of cancellation by sending a WRITTEN NOTICE OF CANCELLATION via email.

UTILITIES. In order to alleviate excessive and frivolous utility usage, the Guest acknowledges that excessive usage of electric and water totaling to more than $500/month will be chargeable against the security deposit. THE GUEST SHALL BE RESPONSIBLE FOR ALL CABLE OR TV APP CHARGES PLACED BY HIM/HER AND/OR ANY OTHER EXTRA CHARGES RELATED TO HIS/HER USE. The Guest must log-out of all applications and clear personal data; The Host will not be responsible for any future charges that may occur if the Guest does not do so. The Guest agrees to pay for any services or fees charged by him/her that were not previously authorized by the Host.

SECURITY DEPOSIT. The Guest shall provide a security deposit in the amount as detailed in the booking process. The Host, on behalf of the property owner, may use all or any portion of the security deposit reasonably necessary to (a) cure the Guest’s default in payment of rent or other sums due; (b) pay for excessive utility overages; (c) repair damages caused by the Guest or by a licensee of the Guest; (d) clean the premises in excess of the normal departure cleaning, if necessary upon expiration of the term; (e) furniture or carpet cleaning if damaged due to the Guest’s carelessness or (f) replace personal property at the premises, excluding ordinary wear and tear. If damage for which the Guest is responsible for exceeds the amount of the security deposit, the Guest hereby authorizes the Host to charge his/her credit card identified in the reservation for such additional damage or Guest agrees to write a check for the additional damage if a credit card is not on file. Security deposit returns can take 30-45 days due to utility bill cycles. The Host will do their best to expedite the return of the security deposit but must wait for all utility bills to be released in order to calculate utility usage.

USE OF PREMISES. The Guest shall use the Premises for residential use only. The Guest is not authorized to sell products or services on the Premises or conduct any commercial activity. The Guest shall not disturb, annoy, endanger, or interfere with neighbors, nor use the premises for any unlawful purposes, nor violate any law or ordinance, nor commit waste or nuisance upon or about the premises. The Guest shall not hold the Host liable for personal property lost or left behind. No house parties are allowed. Guest acknowledges that per Monroe County Code, all tenancies must be for at least 28 days in duration and that subletting is not permitted. Guests who sublet may be subject to fines of up to $250/day.

POSSESSIONS. Any personal items or possessions that are left on the Premises are not the responsibility of the Host. The Host shall make every reasonable effort to return the item to the Guest. If claims are not made within a time period or four (4) weeks, the Host shall be able to keep such items to sell or for personal use.

CLEANING. THERE WILL BE NO MAID SERVICE. PLEASE REMEMBER YOU ARE RENTING A PRIVATE HOME, NOT A HOTEL ROOM. We expect you to treat the property as if it were your own home. You are expected to clean, take the garbage out and launder regularly. Arrangements can be made for mid-stay cleanings at the expense of the Guest. After your stay, the home will be inspected and our cleaning service will perform a departure clean. We request that you leave the home picked up and any dishes put into the dishwasher and started. Do not make up the beds which have been used. The Guest must take trash from home to the curb for pickup on their way out. There is a separate charge of $100.00 for trash left behind and/or dirty dishes left undone. In addition, if the home is left excessively dirty or in disarray or the furniture has been moved and not put back in place, the cleaning fee will be doubled and deducted from your security deposit.

TRASH. The Guests shall dispose of all waste material generated during the Lease Term under the strict instruction and direction of the Host. All trash and recycling must be taken to the curb upon check-out in the bins provided. Excessive trash or trash left out of the proper bins will result in a $100 charge against the Guest’s security deposit.

QUIET HOURS. Quiet hours begin at 10:00 PM each night and continue until sunrise. Quiet hours consist of no music and keeping all audio at a minimum level out of respect for the surrounding residents.

QUIET ENJOYMENT. The Guest, along with neighbors, shall enjoy each other’s company in a quiet and respectful manner to each other’s enjoyment. The Guest is expected to behave in a civilized manner and shall be good neighbors with any residents of the immediate area. Creating a disturbance of the area by large gatherings or parties shall be grounds for immediate termination of this Agreement.

WATER HAZARDS & OPEN WATER ACCESS. Guest acknowledges and specifically understands that drowning is the leading cause of death of young children in Florida and is also a significant cause of death for medically frail elderly persons. Consequently, Guest agrees, as a material condition of this rental agreement and as an inducement for the Host to enter into this rental agreement, to constantly supervise, or provide constant adult supervision, when children or medically frail elderly persons use, are near, or have any possible access, intentional or unintentional, to the swimming pool or open water access that is part of the rental premises. ISLAND HOME RENTALS and OWNER are not liable for any injuries or death related to pool usage, canal usage, boating and/or any other water related activity.

RULES & REGULATIONS. Guest agrees to comply with all rules and/or regulations posted on the premises and/or delivered to Guest electronically. ABSOLUTELY NO SMOKING OR PETS UNLESS PREVIOUSLY ARRANGED. Any violation of this rule will result in the forfeiture of your ENTIRE deposit. Guest also agrees to abide by all County codes and regulations as well as all laws set forth by any governing body.

ILLEGAL ACTIVITY. The Guest shall use the Premises for legal purposes only. Any other such use that includes but is not limited to illicit drug use, verbal or physical abuse of any person or illegal sexual behavior shall cause immediate termination of this Agreement with no refund of pre-paid rent or fees. The Guest agrees to abide by state law prohibiting the consumption of alcohol on the property by minors and will not bring any illegal drugs onto the property.

INSPECTION/ACCESS TO PROPERTY. The Host has the right to inspect the premises with 24 hour notice at any time during the rental period to enforce the terms of this agreement. Should the Guest violate any of the terms of this agreement, this rental agreement shall be terminated immediately and without refund. The Guest waives all rights to process if they fail to vacate the premises upon termination of the rental period. The Guest shall vacate the premises at the expiration/departure time and date of this agreement unless other arrangements have been made and agreed upon with Agent.

INDIVIDUAL HOMES. Each rental property is individually owned and therefore, furnished and equipped according to the taste of the owner. Each property is equipped with at least one tv, linens, kitchenware, cookware and basic appliances. You may check with the Host regarding any specific items of inventory. You will be responsible for all necessary paper products, soap, food and other items. In the event of a problem with an appliance or other equipment during our stay, please notify the Host immediately. We will make every effort to remedy the situation in a timely manner, however, ISLAND HOME RENTALS IS NOT RESPONSIBLE for the breakdown of equipment or any other situation for which we have no control.

MAINTENANCE AND REPAIRS. The Guest shall maintain the Premises in a good, clean, and ready-to-rent condition and use the Premises only in a careful and lawful manner. The Guest shall leave the Premises in a ready to rent condition at the expiration of this Agreement. The Guest shall pay for maintenance and repairs should the Premises be left in a lesser condition. The Guest agrees that the Host shall deduct costs of said services from any Security Deposit prior to a refund if Guest causes damage to the Premises or its furnishings.

BOAT LIFTS/DAVITS. There is absolutely NO USE of boat lifts or davits at applicable homes. Due to liability issues, all of our homes have very strict restrictions in regards to lifts and davits. Any use of lifts or davits by the Guest or his/her guests will result in total forfeiture of security deposit and possible additional monies due in the event of damage.

WEATHER. In the Florida Keys we are subject to tropical weather conditions, which may include

Tropical storms, Tornadoes, and Hurricanes. In the event of severe weather conditions, you must follow the guidelines set forth by the Monroe County Emergency Management (MCEM) 800-427-8340. MCEM will make announcements on the television and radio. If MCEM issues a mandatory evacuation order, you must check out. We recommend purchasing travel insurance through Guardian to cover any losses due to weather. Hurricane Season runs from June 1st to the end of November and we cannot guarantee refunds from private owners during this time.

GENERAL INFORMATION. Check-in time is anytime after 4:00 P.M. of arrival day. The Guest shall make arrangements with the Host as to check in procedure. Specific instructions will be e-mailed to the Guest 5-7 days before arrival as long as full payment has been received as well as the executed rental agreement. Check-out time is 10:00 am. Keys, if applicable, must be placed back in the lockbox on property and all check-out procedures must be followed. You will be charged $25.00 for any key that is not returned and/or any necessary locksmith charges that may be required. Any applicable charges will be deducted from the security deposit. In addition to your responsibilities described above, GUEST MUST FOLLOW SPECIFIC CHECK-OUT INSTRUCTIONS THAT WILL BE EMAILED BEFORE DEPARTURE. If the Guest does not receive specific instructions, it is his/her responsibility to check with the Host for further instructions before departure.

HOST’S LIABILITY. The Guest and any of their guests hereby indemnify and hold harmless the Host against any and all claims of personal injury or property damage or loss arising from the use of the Premises regardless of the nature of the accident, injury or loss. The Guest expressly recognizes that any insurance for property damage or loss which the Host may maintain on the property does not cover the personal property of Guest and that Guest should purchase their own insurance for their guests if such coverage is desired.

INDEMNIFICATION AND HOLD HARMLESS. The Guest and any of their guests hereby indemnify and hold harmless the Host and the Owner from any and all liability, claims, loss, damage or expenses arising by reason of any injury, death or property damage sustained by any person (including his/her guests) where such injury, death or property damage is caused by a negligent or intentional act of the Guest or any guest of his/hers.

EMERGENCY: In the event of a life threatening emergency, fire, break-in, or any other emergency requiring first responders, please call 9-1-1 immediately then notify the Host.

ATTORNEY’S FEES. The Guest agrees to pay all reasonable costs, attorney's fees, and expenses that shall be made or incurred by the Host enforcing this agreement.

PAYMENT METHODS. We accept payment by Visa, MasterCard, Discover and Amex, however there will be a 3% processing fee plus tax due on the total amount charged. Bank Transfers via Quickbooks are accepted for a $25 fee. Personal checks are accepted if received at least two (2) weeks prior to the arrival date or at the discretion of the Host. Certified checks, Cashier’s checks and Traveler’s checks are also accepted. All funds must be received in US dollars. Wire transfers are accepted, however, the Guest is responsible for all related fees. If the arrival date is within 60 days, full payment is required at the time of reservation. For reservations made 60 days prior to arrival or more, 25% of the total due must be paid at the time of reservation, and the balance is then due 60 days prior to arrival.

GOVERNING LAW. This Agreement shall be governed and subject to the laws located in the jurisdiction of Premise’s location.

ACKNOWLEDGMENT. By confirming a booking, making payment, and/or checking into the property on arrival date, Guest acknowledges and agrees to the foregoing Terms & Conditions. Any legal action or proceeding arising out of this agreement, the prevailing party shall be entitled to reasonable attorney’s fees and costs in addition to any other relief awarded.